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only provide digitizing / vector art and other digitizing services - we do not assume any loss or liability arising out of the use.We also go all-out to provide endless service and complete our orders on time. Though, we will not be responsible if unable to deliver on time. We do not accept liability for any of your loss that you may incur. Our turnaround time is 24 hours but complex designs can take up to 48 hours as well.
With our fast turnaround time, we receive your order almost immediately. Canceling in the first hour will not incur any fees. After that, we reserve the right to charge for the work you have undertaken.It is your responsibility to specify brand guidelines and ensure that they are met. We will do our best, but there is no guarantee that due to the restriction of the embroidery design, the strict brand guide can match.
Refunds and corrections
Our goal is for the first time. But if you are not satisfied with the result, we first ask for a chance to make a change. We will ask you to provide appropriate information about any issue to help solve the problem. If we cannot solve your design satisfaction then you will receive a refund of course.Hoverer refunds must be made within one month of the original order.
We may reject your application if we determine that your business or site is unsuitable for our Program, including if it: